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Relationship Management in Microsoft Dynamics 365 for Sales

Training  >>  Microsoft Dynamics 365 Training  >>  Relationship Management in Microsoft Dynamics 365 for Sales

Relationship Management in Microsoft Dynamics 365 for Sales course is 1 Day / 8 Hours Instructor led training course helping individual and teams who wants to learn and expand their skills on Microsoft Dynamics 365 Sales App. You will learn detailed step-by-step instructions to manage, analyze and track the organization sales using Microsoft Dynamics 365 for Sales App.

Course DetailsContentCertificationDeliverables
Course ID 81055
Course Name Relationship Management in Microsoft Dynamics 365 for Sales
Course Duration 1 Days / 8 Hours
Exam ID
Courseware Custom Courseware
Practice on Microsoft Dynamics 365 for Sales App
Language English
Mode Classroom, One-One, Online, Corporate
Course outline
Course Outline
 Lesson 00: Introduction to Out of the Box Microsoft Dynamics 365
Lesson 01: Introduction to Relationship Management
Lesson 02: Sales Component Setup
Lesson 03: Lead Management
Lesson 04: Working with Opportunity Records
Lesson 05: Relationship Insights
Lesson 06: Metrics and Goals
Lesson 07: Introduction to Sales Analysis Tool

Exam ID Exam Name Course ID More Information Technology
MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment 81071 More Info Microsoft Dynamics 365 CRM
MB2-716 Microsoft Dynamics 365 Customization and Configuration 81059, 81060 More Info Microsoft Dynamics 365 CRM
MB2-717 Microsoft Dynamics 365 for Sales 81055, 81056, 81066 More Info Microsoft Dynamics 365 CRM
MB2-718 Microsoft Dynamics 365 for Customer Service 81057,81058, 81063, 81064, 81065 More Info Microsoft Dynamics 365 CRM
    ✔ Reference Book
    ✔ Slides Handout
    ✔ Practice Labs
    ✔ Exam BluePrint
    ✔ Trial Software
    ✔ Reference Links
    ✔ 1 year 360Skills email Support
    ✔ Course Completion Certification from 360Skills







Learn and Practice with group of similar minded people in a real classroom environment. 

Current Locations : 

Gurgaon(India) , Dubai(UAE),

Singapore, Sydney (Australia)


Learn and Practice driectly with Trainer with 100% individual focus 


Delivered online over Internet

using GoToMeeting / Ms Team


Learn and Practice with your dedicated group on Content that is highly customized to fit your training need.


Any TimeZone

Any Place


Frequently Asked Questions –

Is there any Prerequisites for Training?

Basic knowledge about
– Basic experience using Windows applications
– Basic understanding of Organization Sales Processes

What is Expected Audience Profile for Deployment for customer engagement in Microsoft Dynamics 365 course?

The audience includes but not limited to
– Implementation consultants,
– Technical support personnel,
– Functional Consultants,
– System engineers,
– Developers
– and system administrators.
– Other Individuals responsible for managing Microsoft Dynamics 365 application.

Will I receive any certification upon completion of the training program?
Yes, you will be provided with a Course Completion Certificate from 360 Skills which will help validate your augmented knowledge and skill set in optimally working with Microsoft Dynamics 365 Apps.


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