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Microsoft Dynamics 365 Training

Under our Microsoft Dynamics 365 Training Program, participants at 360 Skills will be provided an advanced, hands-on understanding on various Microsoft Dynamics 365 Products and how to use Dynamics 365 for sale, marketing, customer service, field service, project service, and more. The course comprises of practical based lectures on dynamics 365 Customization, Configuration, Implementation, and Integration. We lay additional importance on ensuring that our Dynamics 365 Training not only serve to impart knowledge but also support skill development and deep understanding for life. The Microsoft Dynamics 365 workshop plays a vital role in making one a well-trained professional in the arena.

CoursesCertificationDynamics 365 Apps
Course ID Course Name Duration Exam ID More Information Sl No
81059 Customization in Microsoft Dynamics 365 for Sales and Customer Service 2 Days / 16 Hours -- More Info 1
81060 Configuration in Microsoft Dynamics 365 for Sales and Customer Service 2 Days / 16 Hours -- More Info 2
81057 Agent Enablement in Microsoft Dynamics 365 for Customer Service 1 Day / 8 Hours -- More Info 6
81058 Service Intelligence in Microsoft Dynamics 365 for Customer Service 1 Day / 8 Hours -- More Info 7
81063 Voice of the Customer in Microsoft Dynamics 365 for Customer Service 1 Day / 8 Hours -- More Info 8
81064 Microsoft Dynamics 365 Unified Service Desk For Customer Service 1 Day / 8 Hours -- More Info 9
81065 Microsoft Dynamics 365 for Field Service 1 Day / 8 Hours -- More Info 10
81056 Sales Management in Microsoft Dynamics 365 2 Days / 16 Hours -- More Info 5
81055 Relationship Management in Microsoft Dynamics 365 for Sales 1 Day / 8 Hours -- More Info 4
81071 Deployment in Microsoft Dynamics 365 1 Day / 8 Hours -- More Info 3
Exam ID Exam Name Course ID More Information Technology
MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment 81071 More Info Microsoft Dynamics 365 CRM
MB2-716 Microsoft Dynamics 365 Customization and Configuration 81059, 81060 More Info Microsoft Dynamics 365 CRM
MB2-717 Microsoft Dynamics 365 for Sales 81055, 81056, 81066 More Info Microsoft Dynamics 365 CRM
MB2-718 Microsoft Dynamics 365 for Customer Service 81057,81058, 81063, 81064, 81065 More Info Microsoft Dynamics 365 CRM

Dynamics 365 Apps

Dynamics 365

Frequently Asked Questions –

What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is an amalgamation tool of Microsoft CRM and ERP cloud that supports businesses with its intelligence and streamlining features. Many businesses like finance, customer supply chains, and customer service use Dynamics 365.

How does Dynamics 365 benefit customers?
Dynamics 365 is known for extending an outstanding user experience owing to its custom crafted, futuristic business apps. It basically benefits the customers by enhancing the overall productivity by streamlining the tasks. As Dynamics 365 is equipped with machine learning capabilities, it also helps businesses to minimize the unnecessarily growing complexities.

How many users can Dynamics 365 support?
Dynamics 365 offers two dimensions of applicaiton. The Enterprise edition supports more than 250 employees while the Business edition supports small businesses with less than 250 employees.
Why Dynamics 365 deserves preference over other business management systems
Dynamics 365 is generally highly preferred over other business management systems and that is owing to the host of advantages that it offers, such as seamless integration with Microsoft Office, superior flexibility, built-in business intelligence, and unmatched growth potential.

Microsoft has laid a strong emphasis to build Apps on a common data model. Office 365, Power BI, Cortana Analytics, ERP, CRM, and many other cloud business applications have been developed on the same build to ensure they can be integrated seamlessly together to get a robust single structure to support business.

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