Under our Microsoft Dynamics 365 Training Program, participants at 360 Skills will be provided an advanced, hands-on understanding on various Microsoft Dynamics 365 features and how to use Dynamics 365 CRM for sale, marketing, customer service, field service, project service, and more. The course comprises of practical based lectures on dynamics CRM configuration, implementation, customization, and integration. We lay additional importance on ensuring that our Dynamics CRM Training not only serve to impart knowledge but also support skill development and deep understanding for life. The Microsoft Dynamics 365 workshop plays a vital role in making one a well-trained professional in the arena.
CoursesCertificationDynamics 365 Apps
| Course ID | Course Name | Duration | Exam ID | More Information |
|---|---|---|---|---|
| 81059 | Customization in Microsoft Dynamics 365 for Sales and Customer Service | 2 Days / 16 Hours | -- | More Info |
| 81060 | Configuration in Microsoft Dynamics 365 for Sales and Customer Service | 2 Days / 16 Hours | -- | More Info |
| 81057 | Agent Enablement in Microsoft Dynamics 365 for Customer Service | 1 Day / 8 Hours | -- | More Info |
| 81058 | Service Intelligence in Microsoft Dynamics 365 for Customer Service | 1 Day / 8 Hours | -- | More Info |
| 81063 | Voice of the Customer in Microsoft Dynamics 365 for Customer Service | 1 Day / 8 Hours | -- | More Info |
| 81064 | Microsoft Dynamics 365 Unified Service Desk For Customer Service | 1 Day / 8 Hours | -- | More Info |
| 81065 | Microsoft Dynamics 365 for Field Service | 1 Day / 8 Hours | -- | More Info |
| 81056 | Sales Management in Microsoft Dynamics 365 | 2 Days / 16 Hours | -- | More Info |
| 81055 | Relationship Management in Microsoft Dynamics 365 for Sales | 1 Day / 8 Hours | -- | More Info |
| 81071 | Deployment in Microsoft Dynamics 365 | 1 Day / 8 Hours | -- | More Info |
| Exam ID | Exam Name | Course ID | More Information | |
|---|---|---|---|---|
| MB2-715 | Microsoft Dynamics 365 customer engagement Online Deployment | 81071 | More Info | Microsoft Dynamics 365 CRM |
| MB2-716 | Microsoft Dynamics 365 Customization and Configuration | 81059, 81060 | More Info | Microsoft Dynamics 365 CRM |
| MB2-717 | Microsoft Dynamics 365 for Sales | 81055, 81056, 81066 | More Info | Microsoft Dynamics 365 CRM |
| MB2-718 | Microsoft Dynamics 365 for Customer Service | 81057,81058, 81063, 81064, 81065 | More Info | Microsoft Dynamics 365 CRM |
Dynamics 365 Apps
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