• info@360skills.com
360 Skills US

+1(940) 473 3306

Australia 360 Skills

+61 492 443 503

360 Skills India

+91 871 1000 360

Microsoft Dynamics 365 for Field Service

Training  >>  Microsoft Dynamics 365 Training  >> Microsoft Dynamics 365 for Field Service

Microsoft Dynamics 365 for Field Service course is 1 Day / 8 Hours Instructor led training course helping individual and teams who wants to learn and expand their skills on Microsoft Dynamics 365 for Customer Service App. You will learn detailed step-by-step instructions to setup configure to use field service in Microsoft Dynamics 365. you will also learn to use Products, price Lists, territories and resources along with Work orders, scheduling, mobility, and inventory and Purchasing

Course DetailsContentCertificationDeliverables
Course ID 81065
Course Name Microsoft Dynamics 365 for Field Service
Course Duration 1 Day / 8 Hours
Exam ID
Courseware Custom Courseware
Practice on Microsoft Dynamics 365 for Customer Service App
Language English
Mode Classroom, One-One, Online, Corporate
Course outline
Course Outline
 Lesson 00: Introduction to Out of the Box Microsoft Dynamics 365
Lesson 01: Introduction and Overview
Lesson 02: Setup and Configuration
Lesson 03: Work Order Management
Lesson 04: Scheduling and Dispatching
Lesson 05: Agreements
Lesson 06: Mobility
Lesson 07: Inventory and Purchasing

Exam ID Exam Name Course ID More Information Technology
MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment 81071 More Info Microsoft Dynamics 365 CRM
MB2-716 Microsoft Dynamics 365 Customization and Configuration 81059, 81060 More Info Microsoft Dynamics 365 CRM
MB2-717 Microsoft Dynamics 365 for Sales 81055, 81056, 81066 More Info Microsoft Dynamics 365 CRM
MB2-718 Microsoft Dynamics 365 for Customer Service 81057,81058, 81063, 81064, 81065 More Info Microsoft Dynamics 365 CRM
    ✔ Reference Book
    ✔ Slides Handout
    ✔ Practice Labs
    ✔ Exam BluePrint
    ✔ Trial Software
    ✔ Reference Links
    ✔ 1 year 360Skills email Support
    ✔ Course Completion Certification from 360Skills







Learn and Practice with group of similar minded people in a real classroom environment. 

Current Locations : 

Gurgaon(India) , Dubai(UAE),

Singapore, Sydney (Australia)


Learn and Practice driectly with Trainer with 100% individual focus 


Delivered online over Internet

using GoToMeeting / Ms Team


Learn and Practice with your dedicated group on Content that is highly customized to fit your training need.


Any TimeZone

Any Place


Frequently Asked Questions –

Is there any Prerequisites for Training?

– Some basic experience using Windows applications
– basic working knowledge of Microsoft Dynamics 365 CRM

What is Expected Audience Profile for Microsoft Dynamics 365 for Field Service course?

The audience includes but not limited to
– End Users including Customer Executives, Team Leaders etc,
– Implementation consultants,
– Technical support personnel,
– Functional Consultants,
– System engineers,
– and system administrators.
– Other Individuals responsible for managing and working on Microsoft Dynamics 365 application.

Will I receive any certification upon completion of the training program?
Yes, you will be provided with a Course Completion Certificate from 360 Skills which will help validate your augmented knowledge and skill set in optimally working with Microsoft Dynamics 365 Apps.


Join our Mailing list to receive latest updates and news