Training >> Microsoft Dynamics 365 Training >> Microsoft Dynamics 365 for Field Service
Microsoft Dynamics 365 for Field Service course is 1 Day / 8 Hours Instructor led training course helping individual and teams who wants to learn and expand their skills on Microsoft Dynamics 365 for Customer Service App. You will learn detailed step-by-step instructions to setup configure to use field service in Microsoft Dynamics 365. you will also learn to use Products, price Lists, territories and resources along with Work orders, scheduling, mobility, and inventory and Purchasing
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Course ID | 81065 |
Course Name | Microsoft Dynamics 365 for Field Service |
Course Duration | 1 Day / 8 Hours |
Exam ID | — |
Courseware | Custom Courseware |
Practice on | Microsoft Dynamics 365 for Customer Service App |
Language | English |
Mode | Classroom, One-One, Online, Corporate |
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[su_spoiler title=”Course outline” open=”yes” style=”default” icon=”plus” anchor=”” class=””]
Course Outline | |
Lesson 00: Introduction to Out of the Box Microsoft Dynamics 365 | |
Lesson 01: Introduction and Overview | |
Lesson 02: Setup and Configuration | |
Lesson 03: Work Order Management | |
Lesson 04: Scheduling and Dispatching | |
Lesson 05: Agreements | |
Lesson 06: Mobility | |
Lesson 07: Inventory and Purchasing |
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Exam ID | Exam Name | Course ID | More Information | |
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MB2-715 | Microsoft Dynamics 365 customer engagement Online Deployment | 81071 | [su_button url="#enquirenow"]More Info[/su_button] | Microsoft Dynamics 365 CRM |
MB2-716 | Microsoft Dynamics 365 Customization and Configuration | 81059, 81060 | [su_button url="#enquirenow"]More Info[/su_button] | Microsoft Dynamics 365 CRM |
MB2-717 | Microsoft Dynamics 365 for Sales | 81055, 81056, 81066 | [su_button url="#enquirenow"]More Info[/su_button] | Microsoft Dynamics 365 CRM |
MB2-718 | Microsoft Dynamics 365 for Customer Service | 81057,81058, 81063, 81064, 81065 | [su_button url="#enquirenow"]More Info[/su_button] | Microsoft Dynamics 365 CRM |
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✔ Reference Book
✔ Slides Handout
✔ Practice Labs
✔ Exam BluePrint
✔ Trial Software
✔ Reference Links
✔ 1 year 360Skills email Support
✔ Course Completion Certification from 360Skills
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Frequently Asked Questions –
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[su_spoiler title=”Is there any Prerequisites for Training?” open=”yes” style=”default” icon=”plus” anchor=”” class=””]
– Some basic experience using Windows applications
– basic working knowledge of Microsoft Dynamics 365 CRM
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[su_spoiler title=”What is Expected Audience Profile for Microsoft Dynamics 365 for Field Service course?” open=”no” style=”default” icon=”plus” anchor=”” class=””]
The audience includes but not limited to
– End Users including Customer Executives, Team Leaders etc,
– Implementation consultants,
– Technical support personnel,
– Functional Consultants,
– System engineers,
– and system administrators.
– Other Individuals responsible for managing and working on Microsoft Dynamics 365 application.
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[su_spoiler title=”Will I receive any certification upon completion of the training program?” open=”no” icon=”plus” anchor=”” class=””]
Yes, you will be provided with a Course Completion Certificate from 360 Skills which will help validate your augmented knowledge and skill set in optimally working with Microsoft Dynamics 365 Apps.
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