info@360skills.com +91 981 881 1315
Menu

Agent Enablement in Microsoft Dynamics 365 for Customer Service

Training  >>  Microsoft Dynamics 365 Training  >> Agent Enablement in Microsoft Dynamics 365 for Customer Service

Agent Enablement in Microsoft Dynamics 365 for Customer Service course is 1 Day / 8 Hours Instructor led training course helping individual and teams who wants to learn and expand their skills on Microsoft Dynamics 365 for Customer Service App. You will learn detailed step-by-step instructions on powerful customer services functionality of Microsoft Dynamics 365 for Customer Service App. You will get into details and learn about the process of working with the customer queries, compliant and issues to its resolution in Dynamics 365 for Customer Service App.

Course DetailsContentCertificationDeliverables
Course ID 81057
Course Name Agent Enablement in Microsoft Dynamics 365 for Customer Service
Course Duration 1 Day / 8 Hours
Exam ID —
Courseware Custom Courseware
Practice on Microsoft Dynamics 365 for Customer Service App
Language English
Mode Classroom, One-One, Online, Corporate
Course outline


Exam IDExam NameCourse IDMore InformationTechnology
MB2-715Microsoft Dynamics 365 customer engagement Online Deployment81071 More InfoMicrosoft Dynamics 365 CRM
MB2-716Microsoft Dynamics 365 Customization and Configuration81059, 81060 More InfoMicrosoft Dynamics 365 CRM
MB2-717Microsoft Dynamics 365 for Sales81055, 81056, 81066 More InfoMicrosoft Dynamics 365 CRM
MB2-718Microsoft Dynamics 365 for Customer Service81057,81058, 81063, 81064, 81065 More InfoMicrosoft Dynamics 365 CRM
    ✔ Reference Book
    ✔ Slides Handout
    ✔ Practice Labs
    ✔ Exam BluePrint
    ✔ Trial Software
    ✔ Reference Links
    ✔ 1 year 360Skills email Support
    ✔ Course Completion Certification from 360Skills

CLASSROOM

Learn and Practice with group of similar minded people in a real classroom environment. 


Current Locations : 

Gurgaon(India) , Dubai(UAE),

Singapore, Sydney (Australia)

Enquire Now

ONE - ONE

Learn and Practice driectly with Trainer with 100% individual focus 


Worldwide

Delivered online over Internet


Delivered over Webex / Skype 

READ MORE
Enquire Now

CORPORATE

Learn and Practice with your dedicated group on Content that is highly customized to fit your training need.


Worldwide


All TimeZones

Any Places

READ MORE
Enquire Now

 

Frequently Asked Questions –

Is there any Prerequisites for Training?
What is Expected Audience Profile for Agent Enablement in Microsoft Dynamics 365 for Customer Service course?

Will I receive any certification upon completion of the training program?

.

Request more Information