Training >> Microsoft Dynamics 365 Training >> Agent Enablement in Microsoft Dynamics 365 for Customer Service
Agent Enablement in Microsoft Dynamics 365 for Customer Service course is 1 Day / 8 Hours Instructor led training course helping individual and teams who wants to learn and expand their skills on Microsoft Dynamics 365 for Customer Service App. You will learn detailed step-by-step instructions on powerful customer services functionality of Microsoft Dynamics 365 for Customer Service App. You will get into details and learn about the process of working with the customer queries, compliant and issues to its resolution in Dynamics 365 for Customer Service App.
| Course ID | 81057 |
| Course Name | Agent Enablement in Microsoft Dynamics 365 for Customer Service |
| Course Duration | 1 Day / 8 Hours |
| Exam ID | — |
| Courseware | Custom Courseware |
| Practice on | Microsoft Dynamics 365 for Customer Service App |
| Language | English |
| Mode | Classroom, One-One, Online, Corporate |
| Exam ID | Exam Name | Course ID | More Information | |
|---|---|---|---|---|
| MB2-715 | Microsoft Dynamics 365 customer engagement Online Deployment | 81071 | More Info | Microsoft Dynamics 365 CRM |
| MB2-716 | Microsoft Dynamics 365 Customization and Configuration | 81059, 81060 | More Info | Microsoft Dynamics 365 CRM |
| MB2-717 | Microsoft Dynamics 365 for Sales | 81055, 81056, 81066 | More Info | Microsoft Dynamics 365 CRM |
| MB2-718 | Microsoft Dynamics 365 for Customer Service | 81057,81058, 81063, 81064, 81065 | More Info | Microsoft Dynamics 365 CRM |
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✔ Reference Book
✔ Slides Handout
✔ Practice Labs
✔ Exam BluePrint
✔ Trial Software
✔ Reference Links
✔ 1 year 360Skills email Support
✔ Course Completion Certification from 360Skills
PLAN - PRICE
Description
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CLASSROOM
Learn and Practice with group of similar minded people in a real classroom environment.
Current Locations :
Gurgaon(India) , Dubai(UAE),
Singapore, Sydney (Australia)
ONE - ONE
Learn and Practice driectly with Trainer with 100% individual focus
Worldwide
Delivered online over Internet
using GoToMeeting / Ms Team
CORPORATE
Learn and Practice with your dedicated group on Content that is highly customized to fit your training need.
Worldwide
Any TimeZone
Any Place
Frequently Asked Questions –
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