Network Operation Center (NOC)

At 360 Skills, we offer round-the-clock IT Service Monitoring with our remote Network Operations Centre (NOC) services. Based on ITIL and customized standard operating procedure (SOP), our 24×7 NOC offers secure and seamless monitoring of mission critical servers and devices. Managed by an experienced and efficient network operations and management team, we ensure highest standards of outsourced NOC services, Help Desk Services, and NOC IT Support and Monitoring Tools. Our reliable, safe, and intuitive NOC services can be counted upon for effective troubleshooting and instant solutions. Hence, whether you are looking to outsource your system monitoring requirements or have any network operations and management related needs, 360 Skills is the name you can always rely upon.

We provide 24×7 monitoring of mission critical servers and devices based on ITIL & customized SOP and workflow defined by client. We cover complete life cycle of Incident and provide tools and script customization for high availability.

Based on user requirement we can install and configure tool on premises or can host them remotely. As a part of NOC service we provide:

NOC Services

SOP [Standard operating procedure]

Workflow/Runbook

Escalation matrix

Rulebook Incident Management

Problem Management

Reporting

Bridge/Status Calls